Reference

Your Account Agreement with sportssurgev2

These terms set the rules for every account, wager, and payment on sportssurgev2 — including how PayPal, Venmo, and Play+ transactions are governed and which US states are eligible.

Account eligibility by statePayPal, Venmo, Play+ payment rulesWithdrawal and verification processAccount suspension policyUpdates and notice obligations
sportssurgev2 Your Account Agreement with sportssurgev2
HOW WE HANDLE THIS

Account Security, Data, and Policy Commitments

Data Retention We retain account and transaction records for as long as required by applicable state regulations and our internal audit standards. You may request a summary of your stored data through the Help Center.
Cookie Policy Our site uses session and analytics cookies to maintain your login state and improve account flow. You can manage cookie preferences in your browser settings; disabling them may affect how account pages load on mobile.
Account Security We use SSL encryption on all pages and require identity verification before processing any withdrawal — whether you cash out via PayPal, Venmo, or Play+. Never share your login credentials with anyone.
Requesting Changes To update your registered email, payment method, or personal details, submit a request through Live Chat or the Help Center with supporting ID. Changes take effect after verification is complete.
TERMS CONTACT PATHS

Reach Us About Your Account Agreement

Live Chat Open the chat widget from your account dashboard to ask a specific terms question. An agent reviews your account context before responding so answers are accurate to your situation.
Email Support Send detailed terms or policy questions to our support address from your registered email. This creates a written record and typically produces a more thorough response than chat for complex clause inquiries.
Account Help Center The Help Center inside your account dashboard breaks down key clauses in plain language — useful for payment rules around PayPal, Venmo, and Play+ before you contact us directly.

Common Questions About Your Account Terms

If something in the agreement isn't clear, these answers cover the situations we hear about most. For anything not listed here, live chat or the Help Center inside your account is the fastest path to a specific answer.

These terms apply to anyone who opens an account on sportssurgev2. Access depends on your state's laws — you're responsible for confirming online sports betting and casino play is permitted where you live.

Yes. You may link multiple payment methods to one account, including PayPal, Venmo, and a Play+ prepaid card. Each method is subject to its own verification step before withdrawals are processed.

We post updates to this page with an effective date. Continuing to use your account after that date means you accept the revised terms. We aim to give reasonable advance notice for material changes.

Contact support via live chat or email from your registered address within the time window stated in the terms. Include your transaction ID and the payment method used — PayPal, Venmo, or Play+ — for faster review.

We may suspend accounts found to violate these terms — including duplicate registrations or fraudulent payment activity. Suspended accounts undergo a review before any eligible balance is returned to the verified payment method.

Submit a data request through the Help Center using your registered email. We'll confirm your identity before processing any access or deletion request, in line with applicable state privacy requirements.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.