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How sportssurgev2 Handles Your Personal Information

Your account data — from your name and email to your PayPal or Venmo transaction records — is collected and used only for the purposes spelled out in this policy.

Encrypted account storagePayPal, Venmo, Play+ transaction privacyState-law-aware data handlingRight to access your dataDirect contact for data requests
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sportssurgev2 How sportssurgev2 Handles Your Personal Information
DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

If you have a question about how your data is used, want to correct something on your account, or need to submit a formal data request, we have three direct channels available. Response times depend on request complexity, but we aim to acknowledge every privacy inquiry within two business days and resolve standard requests within 30 days in line with applicable state law.

Live Chat Start a chat session from any page on sportssurgev2. Describe your data concern clearly and our team will route it to the right internal contact without delay.
Email Support Send your data access, correction or deletion request to the support email listed in your account dashboard. Include your registered email and the nature of the request.
Account Settings Some data updates — display name, linked email, communication preferences — can be made directly inside your account settings without contacting support at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at sportssurgev2 is built around a few non-negotiable practices: encrypted storage, limited internal access, and regular reviews of what we keep and why. We do not keep data longer than necessary, and we do not share it more broadly than the purposes described in this policy. Players in Los Angeles and elsewhere in eligible states can expect consistent data handling regardless of which section of the platform they use.

Encryption at Rest and in Transit All account data and payment identifiers — including PayPal and Venmo details — are encrypted both when stored and when transmitted between your device and our servers.
Cookie and Tracking Transparency We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can review and adjust cookie preferences through your browser settings at any time.
Account Security Practices Your account is protected by password authentication and identity verification steps. If unusual access is detected, we flag the session and may require you to re-verify before proceeding.
Data Retention and Deletion We retain account records for as long as your account is active and as required by applicable law after closure. Deletion requests are reviewed and processed within the timeframes state law requires.

Common Questions About Your Data on sportssurgev2

The questions below cover the data rights and account privacy concerns we hear most often. If your question is not listed here, use the live chat or email channel described above.

We collect your name, email address, date of birth and state of residence at signup. Identity verification may also require a government-issued ID to confirm eligibility under applicable state law.

We store your PayPal email or Venmo handle to process deposits and withdrawals. Full financial credentials are never stored on our servers; transactions are processed through each payment provider's own secure infrastructure.

Yes. Submit a data access request through the support email in your account dashboard. We will compile and deliver your data within the timeframe required by applicable state law, typically 30 days.

We do not sell your personal data. We share it only with service providers — such as payment processors and identity-verification partners — and only to the extent needed for each function.

Contact support via live chat or the email address in your account settings and submit a deletion request. Some data may be retained as required by law even after account closure.

Access to our platform depends on local law and eligible states. We check your state to confirm you are in a jurisdiction where access is permitted, and this check is logged as part of your session record.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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